'UCCX' Tag

  • Cisco Finesse Desktop Tabs for Supervisors

    February 13, 2017

    This came up on this thread and figured I would post something about it is an easy mistake. The Finesse layout is devided into an Agent and Supervisor section. So adding a tab to the top of the default layout will only add it to the Agent view. You can tell the layouts apart by […]

 
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