Cisco
Troubleshooting UCCX Outbound Dialer Agent Based Preview Campaigns
A deep dive to how to use the UCCX logs to track an agent based campaign call.
Read Only Script Editor Access in PCCE
A Deeper Dive Into the Cisco Finesse Layout
Find specific phone number in Finesse phone books through the Finesse API using Python
A quick script that goes through every phone book looking for a specific number.
Generating telephony audio prompts with Audacity on Windows and Mac
Using Audacity to generated CCITT u-law prompts on Windows and Mac.
2022 Cisco Designated VIP
Adding Text to Speech to Your IVR Using SaaS (Google Cloud Functions)
A bit of code to allow your on premise IVR to have TTS using a cloud function.
Update to Installing Multiple CVP Studio Versions
Microsoft and Nuance a Brilliant Play for Redmond
Cisco UCCE Outbound Dialer IVR Campaign Log Walkthrough
Cisco Designated VIP Program 2021
Cisco Courtesy Callback (CCB) and CCE Hours of Operations
RTMT No Services/System logs selected for trace collection
Troubleshoot RTP issues with WireShark when using Jabber or IP Communicator
Windows ODBC Connection to CVP Reporting Database
