Tag

UCCE

Aug 1, 20221 min

Find specific phone number in Finesse phone books through the Finesse API using Python

A quick script that goes through every phone book looking for a specific number.

Cisco Finesse PCCE

Mar 8, 20211 min

Cisco UCCE Outbound Dialer IVR Campaign Log Walkthrough

Dialer Outbound Option

Feb 13, 20171 min

Cisco Finesse Desktop Tabs for Supervisors

Feb 5, 20141 min

Find the total number of attributes and skillgroups in an agent team.

Agent Team Attributes

Aug 5, 20081 min

Cisco WebView Agent Reports Contain No Data