AWS

First time re:Invent attendee. First impressions.

Obtained the AWS Solution Architect Associate Certification

Transcribe Your Audio Files To Migrate to Amazon Connect

Using AWS Transcribe to get IVR prompt verbiage

A bit of code to get verbiage out of prompts.

AWS's AI in the Contact Center Pitch: A Swing and a Miss.

Continuous deployment to Amazon Lambda using Bitbucket Pipeline

Bringing Amazon Lex into your Amazon Connect flows

Creating a Lambda Function to Validate Lex Input