This one should be pretty simple, but figure I would add it here for posterity’s sake. I wanted to setup a real time Value List of all the call types, then break down my Value List into smaller Collections for each specific type of call type. First step is to log in to CUIC and [...]
I had my first exposure to CUIC last week and was glad to finally see this product and get to play with it. For the most part it looks just like CUIS, except for the whole appliance model. The UI is a little more streamlined, but what I remember from CUIS, it’s all there. Now, [...]
I like to contribute a lot to Cisco’s NetPro Forums, now called Cisco Support Community. I’ve been a member since 2005 and love the community since everyone seems to help everyone out a lot. For this particular reason I feel inclined to give back as much as possible. That being said, when you post a [...]
I try to stay involved with Cisco’s forum as to try to give back to the community a bit as well as trying to get some knowledge from the masses. While I’m not a know it all it’s nice to have a little bit of recognition. Last week i went from Bronze to Silver, which [...]
So, I’ve been working with ICM scripts for what feels like ages, but in reality is more like 5 years. In the last 2 years though I spend more time scripting than anything else… well except documentation, but that’s another story. Regardless, here are a few frustrations I constantly face when using ICM script editor. [...]
Well, I’m surprised it took this long. Read all about it. I’m a huge fan of Jabber and I’m hope the best for the platform and an easy integration into Cisco’s Unified Messaging technology. ~david
So, I’ve been trolling Cisco’s NetPro for a while. Use it all the time I run into an issue and Google returns nothing which might resolve it. So, NetPro has this thing where you can get points and earn stars and of course I just got mine. Feels kind of nice. :-) david