'Amazon AWS' Tag

  • Amazon Connect Flow Designer Review

    April 12, 2018

    I’m trying to capture my initial notes and reactions to Amazon’s contact center offering. In this blog I’m going to focus solely on their flow designer tool. I’ll provide a brief overview of the tool, some best practices I’ve come up with, as well as some things I wish were different. Remember that I come […]

  • Initial Observations of Amazon Connect

    April 11, 2018

    If you don’t know what Amazon Connect is and you’re in the contact center world, you might want to consider a new career path. Amazon Connect is AWS’s answer to the Ciscos, Genesys, Avayas of the world. Not only that, but also a competitor for Twilio, Microsoft, and anyone who carries voice from point A […]

  • Connecting to AWS MySQL Server

    May 30, 2014

    I thought I had setup my connection setting correctly, but kept coming up with this error specially because of the SSH tunnel: Long Message: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. Details:    Type: com.mysql.jdbc.exceptions.jdbc4.CommunicationsException    SQL […]

 
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