'Agent Team' Tag

  • Find the total number of attributes and skillgroups in an agent team.

    February 5, 2014

    With the new 9.x release and the popularity of Finesse I’m seeing a lot more cases of latency/timeouts from the Finesse desktop.  A lot of these have been attributed to network issues, but I still feel that Finesse has been made way too sensitive to the network.  Makes me yearn for the good old days […]

 
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