- All Programs > Administrator Tools > Performance
- Click on New Counter Set
- Right click on the counter screen and click on Add Counters…
- Select the following counter below

- You will see the counter increase/decrease as agents log in and out.

~dmacias

While I was only able to accomplish this 6 times, I have burned over 100,000 calories so far and lost about 10 pounds.  I will continue working towards 10,000 a month in 2012.  So, now I have a year of data and I’ve been looking to play around with Google’s Chart Tools and figure this would be the combination.  Here’s my first stab at visualizing the data I’ve collected so far.

~david

• Download the Demo Adapter 3.01.  This includes the Salesforce.com Adapter 3.01.
• Run through setup and install it in a different directory.  Ensure you install the Firefox extension.  Cisco’s in C:\Program Files\Cisco\CRM Connector\Salesforce.com Adapter\ and Salesforce in C:\Program Files\Salesforce.com\Demo Adapter 3.01.
• Go to the Demo Adapter 3.01 folder and register the SFDCFirefoxConnector.dll and SFDCFirefoxConnectorPS.dll.
• You can register them by double clicking on the file and opening them with C:\Windows\System32\regsvr32.exe
• Restart Firefox.

Firefox should now be working with your Salesforce.com instance.  Please note that you now have two adapters and you must be running Cisco’s version 3.00 in order for this to work.  I’m assuming someone at Cisco didn’t package the right DLL and or the right Firefox extension (which is included in the Demo Adapter 3.01 folder sfdcffextension.xpi).

~dmacias

The very first thing is to go through the tutorials that Google has put together, they will give you a very quick understanding on how Android is put together and what all the pieces do in order to construct an application.

Next, appearance is everything, so you need to get familiar with layouts and DroidDraw is the best tool available for understanding how things align.  Use the DroidDraw generated code as a template and play around accordingly.

Finally, play around.

The first application I wanted to create was a gym schedule for my local gym and I will be updating the world as I move along.  The first thing I’ve created is the layout and basic functionality of the application.  This will consist of a couple of rows with the pertinent information as well as a clickable text area which will provide more information about the class.  Notice that all data is static as this is just a framework for what I hope the final application to look like.

Here’s the final product as of this point:

The breakdown of the code is as follows:

colors.xml

   1: <;?xml version="1.0" encoding="UTF-8"?>

   2: <;resources>

   3:         <;color name="grey">#C0C0C0</color>

   4:         <;color name="black">#000000</color>

   5:         <;color name="light_grey">#A8A8A8</color>

   6: <;/resources>

main.xml

   1: <;?xml version="1.0" encoding="utf-8"?>

   2: <;TableLayout xmlns:android="http://schemas.android.com/apk/res/android"

   3:     android:layout_width="fill_parent"

   4:     android:layout_height="fill_parent"

   5:     android:stretchColumns="*">;

   6:     <TableRow android:background="@color/grey" >

   7:         <;TextView

   8:             android:textStyle="bold"

   9:             android:text="Monday"

  10:             android:padding="3dip" 

  11:             android:textColor="@color/black"

  12:             android:textSize="18sp"

  13:             />;

  14:     </TableRow>

  15:     <;TableRow android:background="@color/light_grey">

  16:         <;TextView android:text="Time" android:padding="3dip" 

  17:             android:textColor="@color/black" android:textStyle="bold" />;

  18:         <TextView android:text="Class" android:padding="3dip" 

  19:             android:textColor="@color/black" android:textStyle="bold" />;

  20:         <TextView android:text="Studio" android:padding="3dip" 

  21:             android:textColor="@color/black" android:textStyle="bold" />;

  22:         <TextView android:text="Instructor" android:padding="3dip" 

  23:             android:textColor="@color/black" android:textStyle="bold"/>;

  24:     </TableRow>    

  25:     <;TableRow android:background="@color/grey">

  26:         <;TextView android:id="@+id/Time" android:text="6:00 AM" android:padding="3dip" 

  27:             android:textColor="@color/black" />;

  28:         <TextView android:id="@+id/Class" android:text="Cycle" android:padding="3dip" 

  29:             android:textColor="@color/black" />;

  30:         <TextView android:id="@+id/Studio" android:text="C" android:padding="3dip" 

  31:             android:textColor="@color/black" />;

  32:         <TextView android:id="@+id/Instructor" android:text="Jamie" android:padding="3dip" 

  33:             android:textColor="@color/black"/>;

  34:     </TableRow>

  35:     <;TableRow android:background="@color/light_grey" >

  36:         <;TextView />

  37:         <;TextView />

  38:         <;TextView />

  39:         <;TextView android:id="@+id/MoreInfo" android:text="More Info >" android:padding="3dip"

  40:         android:textColor="@color/black" android:onClick="onClick" android:clickable="true"/>; 

  41:     </TableRow>

  42:         <;TableRow android:background="@color/grey">

  43:         <;TextView android:id="@+id/Time" android:text="7:00 PM" android:padding="3dip" 

  44:             android:textColor="@color/black" />;

  45:         <TextView android:id="@+id/Class" android:text="Fundamentals of Yoga" android:padding="3dip" 

  46:             android:textColor="@color/black" />;

  47:         <TextView android:id="@+id/Studio" android:text="GF" android:padding="3dip" 

  48:             android:textColor="@color/black" />;

  49:         <TextView android:id="@+id/Instructor" android:text="Eleanor" android:padding="3dip" 

  50:             android:textColor="@color/black"/>;

  51:     </TableRow>

  52:     <;TableRow android:background="@color/light_grey" >

  53:         <;TextView />

  54:         <;TextView />

  55:         <;TextView />

  56:         <;TextView android:id="@+id/MoreInfo" android:text="More Info >" android:padding="3dip"

  57:         android:textColor="@color/black" android:onClick="onClick" android:clickable="true"/>; 

  58:     </TableRow>

  59: </TableLayout>

.java file:

   1: package com.example.RelativeLayout;

   2: 

   3: import android.app.Activity;

   4: import android.os.Bundle;

   5: import android.view.View;

   6: import android.widget.Toast;

   7: 

   8: public class RelativeLayout extends Activity {

   9:     /** Called when the activity is first created. */

  10:     @Override

  11:     public void onCreate(Bundle savedInstanceState) {

  12:         super.onCreate(savedInstanceState);

  13:         setContentView(R.layout.main);

  14:     }

  15:     public void onClick(View v){

  16:         Toast toast = Toast.makeText(getApplicationContext(), 

  17: "Cycle/Spinning – Stationary bike cardio workout in a 

  18: group setting. Water bottles and a towel required 

  19: for attendance.", Toast.LENGTH_LONG);

  20:         toast.show();

  21:     }

  22: }

  23:  

~david

First, you need to authenticate using OAuth as simple authentication has been disabled by Twitter.  I will not repeat what has already been done, so this is the best way to do it.  If you have no problems with that example, then at the end you will have a simple python script which allows you to update your status via the command line.  However, the most important piece is the authentication:

   1:  #!/usr/bin/env python

   2:   

   3:  import sys

   4:  import tweepy

   5:   

   6:  CONSUMER_KEY = 'Your stuff'

   7:  CONSUMER_SECRET = 'Your stuff'

   8:  ACCESS_KEY = 'Your stuff'

   9:  ACCESS_SECRET = 'Your stuff'

  10:   

  11:  auth = tweepy.OAuthHandler(CONSUMER_KEY, CONSUMER_SECRET)

  12:  auth.set_access_token(ACCESS_KEY, ACCESS_SECRET)

  13:  api = tweepy.API(auth)

This will allow you to authenticate against Twitter and be able to work with the API.  Now you can add to your python script the code below.

How about printing your status updates?

   1:  statuses = tweepy.Cursor(api.user_timeline).items()

   2:   

   3:  for status in statuses:

   4:          print " "

   5:          print status.text

How about printing your mentions?

   1:  mymentions= tweepy.Cursor(api.mentions).items()

   2:   

   3:  for status in mymentions:

   4:          print " "

   5:          print status.text

The Tweepy API reference has a ton of great information.  As well as the Twitter API wiki.

~david

What I ended up having to do is remove AnyConnect and then disable FIPS encryption following this link http://support.microsoft.com/kb/811770.

Works like a charm now.  More than likely you don’t have to remove AnyConnect, however I don’t use it that much and rather just remove it all together.

~david

PS: The mRemote project is dead at version 1.5, there’s a fork out there called mRemoteNG which I’m trying out check it out here http://www.mremoteng.org/.

The problem I was facing is that I wanted to create an Excel dashboard which linked worksheets in the file.  I wanted to do this dynamically using VBA in order to be able to get a snapshot of the whole workbook without having to go sheet by sheet.

The final code looks like this:

   1:  LinkToSheet = "'" & Sheets(i).Name & "'!A1"

   2:  NewSheet.Hyperlinks.Add Anchor:=NewSheet.Cells(10 + c, 6), Address:="", 

   3:  SubAddress:=LinkToSheet, ScreenTip:="", TextToDisplay:=""

Now to break it down a bit for those of us who need a little help with VB.  This part of the code dictates the worksheet where the hyperlink will go, in this case I have a variable called NewSheet:

   1:  NewSheet.Hyperlinks.Add

The Anchor property is the location of where to put the hyperlink.  In my case it’s dynamic, but for most people it might be a static location (e.g. F2) like this:

   1:  NewSheet.Hyperlinks.Add Anchor:=F2

The Address property needs to be blank if you’re linking to other worksheets, you use this if you’re linking to other files or URLs.  The LinkToSheet variable is used because some of the worksheet names I use have spaces, so I need to be able to format my worksheet as ‘WorkSheet Name’!A1.  Finally, the last two properties are more adornments than anything else in case you have to have a hover tip or display different text than the name of the worksheet.

~david

~david

 

SELECT [DateTime]
      ,[CustomerTimeZone] AS CustTimeZone
      ,[CampaignID]
      ,[CallResult]
      ,[CallStatusZone1]
      ,[CallStatusZone2]
      ,[asp_awdb].[dbo].[t_Query_Rule].QueryRuleName
      ,[DialingListID]
      ,[Phone]
      ,[SkillGroupSkillTargetID] AS SGID
      ,[AgentPeripheralNumber] AS AgentExt
      ,[PeripheralCallKey]
      ,[CallDuration]
      ,[AccountNumber]
      ,[FirstName]
      ,[LastName]
      ,[CallbackPhone]
      ,[CallbackDateTime]
      ,[DialingMode]
      ,[DialerID]
      ,[ImportRuleDateTime]
  FROM [dam_hds].[dbo].[t_Dialer_Detail]
INNER JOIN [dam_awdb].[dbo].[t_Query_Rule] on [dam_hds].[dbo].[t_Dialer_Detail].QueryRuleID = [dam_awdb].[dbo].[t_Query_Rule].QueryRuleID
WHERE DateTime > ’10/01/2010′
ORDER BY DateTime DESC

Presto!

~david

First and foremost, this is the best phone I’ve ever had.  The software is great, the responsiveness is amazing, and it has all sorts of randomly cool features.

The Pros:

• Great screen.
• Integration with Google products is flawless.
• Turn by turn navigation with Google maps.
• FM radio.
• Sprint TV, great during the world cup.
• Apps like Swype, NYT, Google Voice, Google Voice Search.

The Cons:

• Dealing with Exchange invitations, not as clean as with Windows.
• No unified inbox like WebOS.
• Battery hog, but all smart phones are, will need to charge it after a few hours of heavy use.
• Not enough widgets for shortcuts and displaying vital information on the screen.

~david