Cisco CUIC 8.x More Value List and Collections

April 13, 2012

I wanted to make a clarification to my earlier post about Value Lists and Collections.  This post will explain how to create a new Value List which will retrieve agents who have a specific value in their Agent.Description field.  Then Collections can be used to extract other more specific agents.  This could be used to retrieve agents from a single peripheral or agents named David, etc..  First, here’s the Value List:

Value List

And finally here’s a Collection:

Collection

Hope this makes sense and will help you create your own Value List and Collections.

~david

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posted in Cisco, Technology by dmacias

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