I was done with my last project and was only supposed to do remote support for a few weeks. However, some issues starting popping up and I was flown in to help smooth things out. We came in on Monday and by Wednesday things were really bad. However, the customer had discovered some bad hardware and bad router configs which needed to be changed. Come Thursday morning we didn’t have much going on. Funny how everyone blames the phone system when the network fails, but packets are packets and if the pipe breaks not just your voice will spill out. Regardless, Thursday was a pretty slow day and the everyone was in good spirits, including the customer. The customer PM likes to draw and she made portraits of us all, here is mine. I have to say, I like it a lot.